Facilitation

The USAID Knowledge Driven Microenterprise Development (KDMD) Portal is a Drupal-based portal of sites built on a single-installation of Drupal 6.x. My role with the QED Group includes both liaising with QED’s web development vendor during the site development process and helping to build internal Drupal capacity among the KDMD team.

Check out Get Things Moving with a Facilitator by Dee-Ann LeBlanc, Open Source and Open Standards Contributing Editor, CMSWire.com on the Linux Foundation's Developer Network.

As a PEC, Inc. employee, I was asked to design, develop, and deliver a JAD workshop for the Administrative Office of the US Courts' Project Management Education Series. The JAD (Joint Application Development ) techniques was developed by IBM in the late 1970’s.

As a consultant for Work Smart, Inc., I performed a technology evaluation for a major health insurance company. Computer Output to Laser Disk (COLD) is a technology by which computer generated reports and documents (such as accounting reports and in-house generated invoices) are stored electronically. In 1993, the insurance company implemented a COLD system using an Optical Disk (OD) solution to replace their Computer Output to Microfilm (COM) operation.

The Vice President Information Technology for a major chemical company commissioned a study from Work Smart, Incorporated to conduct a concept study on the implementation and use of an electronic record and document management system (R&DMS) at the company's headquarters. The study would consist of the data collection, document analysis, and conceptual design/architecture phases of Work Smart’s methodology. There are two questions being answered in this study:

• Would a records and document management system (R&DMS) be of value to the company?

This project had multiple components. The first part was to help the client develop a model that represented five phases of a learner moving through a learning environment life-cycle. When defining any environment, you take into consideration all aspects of the environment. This includes the people, their needs, applicable processes, required and optional resources, and some form of structure to help hold it in place.

As a means of testing the model, the next step was to create personas and scenarios that the personas might experience in their learning environment.

ICIA chose to use a two-day facilitated meeting with members of the AV community as a means for identifying certification and training needs. In an effort to ensure the data collected was not swayed by personal experience, ICIA decided to ask an independent contractor. This open forum approach was intended to answer questions associated with training certification for AV/IT topics.

I was hired as a process engineer in support of the MACC website planning process and other related MACC projects.